Careers

DO YOU HAVE WHAT IT TAKES?

We are looking for big thinkers and those who have a tremendous amount of pride in their work.

Customer Experience Executive
(3 vacancies)

Graphic Designer
(2 vacancies)

Content Writer
(2 vacancies)



Available Position: Customer Experience Executive
If you love to serve and spread joy to the world, then this job is right for you. We’re looking for a mild-mannered superwoman/superman who is able to turn difficult situations around for others. Everybody needs good customer service whether you are buying a product or getting served in a restaurant.

But beyond that, you will be operating at the frontline and serving as the voice of the company, the one that takes our customers on a journey to financial freedom and by spreading the joy of online marketing; you will have a fulfilling time making other people happy!

Responsibilities:
  • Resolve complex customer care issues through careful investigation and in keeping with existing policies and procedures.
  • Communicate solutions to customer in a clear, concise, friendly and timely manner.
  • Respond to customer enquiries by phone, email, social media and/or live chat daily.
  • File records and documents of customer interactions according to relevant policies and regulations.
  • Identify new marketing opportunities through customer feedback and contribute ideas to expand our global customer base.
  • Collaborate with digital marketing team to identify new ways to improve our products and services for customers.

Requirements:

  • Bachelor’s Degree in Marketing or equivalent
  • Excellent English language skills, both oral and written
  • Proficiency in a second language (both oral and written) is preferred
  • At least one year’s experience in customer service and/or marketing role.
  • Fresh graduates are encouraged to apply.
  • Work full time in our office in Petaling Jaya.

The Ideal Customer Experience Executive:

  • You must genuinely enjoy helping others.
  • You are naturally curious, love solving problems and will go the extra mile to make our customers happy.
  • You are also a patient and enthusiastic communicator who enjoys engaging with even the toughest customers.

Send your resume to careers@brandlah.com

Only shortlisted candidates will be notified. May the odds be ever in your favor.

 


Available Position: Graphic Designer

A brilliant Graphic Designer who creates marvelous work of arts on websites. You have a strong sense of style and you come up with extraordinary, pixel-perfect design solutions. A team player who knows how to collaborate and brainstorm with all walks of life - you're the one who's going to bring ideas to life by transforming them into visually satisfying realities! With the right graphical tools and an encouraging environment, your designing talent is just waiting to explode. As a graphic designer here, you will have the flexibility to explore, learn, grow and master your craft.

Responsibilities:

  • Illustrate and present concept/ideas by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
  • Think creatively and develop new design concepts, graphics and layouts.
  • Amend final designs to clients comments and gain full approval.
  • Work as part of a team with content writer, designers, executives, project managers etc.
  • Expected to learn new software.

Requirements:

  • Bachelor’s Degree in Art, Graphic Design, Creative Multimedia or equivalent.
  • 1-2 years of design experience.
  • Proven graphic design experience (please provide portfolio).
  • Possess creative flair, originality, versatility and conceptual/visual ability.
  • Work full time in our office in Petaling Jaya.

The Ideal Graphic Designer:

  • Think creatively and churning out mind-blowing creative designs.
  • Able to work independently or with a team and meet deadlines while delivering stunning designs.
  • Conceptualize rough drafts and present your ideas to the team.
  • Continuously communicate with clients/team & propose amendments and changes till the final design with full approval.
  • Someone who constantly strive to improve and explore new softwares.

Send your resume to careers@brandlah.com

Only shortlisted candidates will be notified. May the odds be ever in your favor.


Available Position: Content Writer

A Content Writer who is passionate about writing and understands the important role that great copy plays in user experience. Would it thrill you to no end knowing that a piece of copy you have crafted brought in thousands of dollars in a single hour? That is the beauty of a communications expert like you. On the Internet where content is king, you will be tasked with the important mission of keeping people hooked on every word that you write. You will utilize attention grabbing headlines and create irresistible offers. It’s time to put that perfect English you have to good use and become the next J.K. Rowling!

Requirements:

  • A bachelor’s degree with 1-2 years of writing experience (marketing and copywriting experience preferred).
  • Well read, impeccable spelling and grammar, research skills, thorough knowledge of standard writing practices, strong writing editing and proofreading skills, strong understanding of content work flow.
  • Work full time in our office in Petaling Jaya.

The Ideal Content Writer:

  • Smart, creative and engaging.
  • Someone who is passionate in learning, ability to turn complex information into easy to understand copy.
  • Able to create compelling content for clients, repurpose and optimize existing content and work effectively with team members.
  • Ability to meet aggressive deadlines while delivering quality content.

Send your resume to careers@brandlah.com

Only shortlisted candidates will be notified. May the odds be ever in your favor.